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When it arrives
When we receive your pallet or consignment box, we take the following steps:
Quality Check – We scan the consignment label to identify consignment and its contents, and assess the condition of the stock. If we find any damage, it will be placed into On Hold Inventory.
Check in – We assess the expected stock box count in the consignment. If we have to correct any discrepancies with the consignment, extra time may be charged. If the stock box or product labels are missing, we will spend time printing and applying them.
Place Box – If more pickable stock is required, some or all stock boxes from the consignment will be placed on shelves.
Place Pallet – If the consignment was a pallet, and still contains some or all stock boxes, we will place it into a pallet storage location.
Pick from Pallet
Because stock comes in all shapes and sizes, our algorithm decides the most efficient and cost-effective way of storing and picking your stock.
Stock will either be picked from shelves, which are replenished from pallets, or be picked directly from pallets.
Your stock will qualify to be picked from pallet if:
Your item is large or heavy (over 21,250cmᶾ or 5kg)
Your stock boxes contain 1 item (i.e. loose on pallet)
Your stock box will not fit on our shelves
Labelling is a very important step to ensure your stock is placed in the correct location, and can be picked efficiently. Our warehouse staff have the ability to print and apply stock box labels (non-GTIN), and product labels (non-EAN), this is a service that can be selected during consignment upload. This will attract additional processing costs.