FAQ

How to fix common CSV errors
What is a CSV? A CSV is a comma-separated values file, which allows data to be saved in a tabular format.  Each line of the file is a data record.  Each re...
Wed, 16 Jun, 2021 at 2:43 PM
How to return an item
In order to return an item you will need to use the Returns Portal, this can be found here: [https://returns.selazar.com/ ] From here you will n...
Wed, 16 Jun, 2021 at 2:43 PM
How to find the correct country code
Country codes must be correct  and in 2 Digit Code format when entered into a CSV, for reference check below:  Country2 Digit Code Afghanistan AF Alb...
Wed, 16 Jun, 2021 at 2:43 PM
Glossary of terms
When you are using a new platform for the first time, there are so many terms to learn.  To make things simpler, here is a handy table of definitions to he...
Wed, 16 Jun, 2021 at 2:44 PM
What items are prohibited?
Prohibited Items The following items (or any item similar in description or content) cannot be carried on any service.  If you need to send any of the i...
Wed, 23 Jun, 2021 at 9:34 AM