Selazar's core pick and pack process is designed for B2C orders where there are a handful of items to be picked and packed.
But if you need to send large amounts of stock to businesses rather than consumers, you can use our Bulk Pick Wizard.
This feature allows you to create orders with lots of products that you want sent to a single location. You can choose your own product-to-box configuration or choose for us to do it for you.
Follow these six easy steps to create your first bulk order.
Please note: if you exit the wizard during the process your changes will not be saved.
To begin, enter the recipient details into the required fields. All fields are mandatory with the exception of "Address Line 2".
Once you have completed, click "Next Step" to proceed.
Bulk Order Options
From here, you can adjust how your shipment is made up.
You have 3 options in relation to how your order is split; manual, SKU or automatic.
Do you want to specify your own box split?
If you want complete control as to which items go into which boxes, select "Yes".
Does the bulk order boxes require separate SKUs?
Select "Yes" for this option if you want items to be boxed separately according to their SKU codes.
If you select "No" to both of the above, the box splits will be automatically determined by the system, according to best fit. This may result in SKUs being mixed in the box.
Does this order require shipping?
If you require your order to be shipped by a courier select "yes".
Alternatively, if you would like to collect the stock from the warehouse directly select "no". To arrange this, please email firstname.lastname@example.org.
If you select “No” for shipping, you can then select whether you would like the items boxed.
Select “Yes” if you would like the items boxed.
Select “No” if you would like the items to not be boxed. They will be placed loose on the wrapped pallet.
Does this order require packaging?
If your items are not full stock boxes and full stock boxes that require packaging, select "Yes, packing is needed".
However, if your items do not require new Selazar boxes select "No, it's pre-packed". By choosing this option, only products previously declared as "pre-packed" when uploaded to the platform will be available to select later in the wizard.
Select packing preference
Choose from bubble wrap, eco packaging or paper packaging.
Are there fragile items in this order?
Use this option to notify if there are any fragile items.
Once you have selected the relevant options, hit "Next Step".
Select which items to add to your order from your current stock.
Items are split by SKU, you can search by item name, recently added, alphabetically or by stock volume.
To add an item to click "Add to Bulk Order Items" and enter the quantity required.
If you need to remove an item that you have already added, you can click the "Successfully Added" button and change the quantity amount to "0" (zero). Then click "Add to Bulk Order Items" again and this will remove the item.
The "Bulk Order Items" button at the top left of your screen will display the total items added to your bulk order. Click this button to view a breakdown of your order so far, you can also change quantities here.
To return to your list of products, click "Return to Consignment Items".
Once you have added all your items, click "Next Step".
The next options will vary depending on what you selected in the Bulk Order Options section; manual, SKU or automatic. Skip to whichever option is relevant to you.
If you chose to specify your own box split manually
Enter how many boxes you want the items to be split into. There is no limit, provided that the number is not larger than the total number of items ordered. You can return to this screen to adjust this number at any time.
Next, decide how many of each item should go into each box. The tally box on the right-hand side will display how many items have been assigned/remain unassigned to help you keep count. You will not be able to progress past this stage until all of your items have been assigned. You will also be notified if you assign too many items or leave a box empty.
Once you have entered your information click "Show Split Summary". The platform will then work out if this request is possible dependent on total weight, dimensions and full stock box availability of the requested items.
If you chose for items to be split by SKU
For this option, items are automatically split with separate boxes for different SKUs. Items without SKU codes will also be split into different boxes.
If you chose for items to be split automatically
If you selected "no" to both split options on the Bulk Order Options section, the box split will be determined by the system.
A summary of that split will not appear on this step.
You will now be prompted to select your choice of service time with your preferred couriers. You can modify your preferred couriers under the "Preferences" tab at the left hand side of the Selazar portal (not through the Bulk Order wizard directly).
If need to modify your courier preferences during the creation of a bulk order do not exit the wizard or you will lose your changes. Instead, open the Selazar portal in a different window and access the "Preferences" tab from there.
Please note: all packages will be shipped with the same courier and service time which may reduce results and not all couriers cater for all the listed service times.
Select your preferred option, then click "Find Shipping Options".
The results of your search will be displayed with a tick box to approve the option.
If a specific result can't be found for your preference, the system will propose an alternative, if available. "No preference" will display the lowest cost alternative, whilst a specific preference will bring back the next fastest option if your requested preference is not available.
No shipping options found
If you receive a message saying that there are no shipping options available this could be for a number of reasons e.g. weight or dimension limitations, limited options within preferences area, destination not supported, price band preferences, prohibited items, courier unavailability or service time restrictions.
If this occurs, please call our customer service team on 020 3950 7860.
Alternatively, you can return to a previous step and modify the box splits in an attempt to retrieve successful shipping results.
Shipping not required
If you have chosen to ship the item yourself, you will see the following message.
This is the final step before submission of your order.
To finalise click "Confirm and Process Bulk Order". You will then receive the following confirmation.
You will then be able to track the progress of your bulk order as you would a normal order, albeit in the "Bulk Order" tab.
You can cancel a pending order provided that the order has not been fulfilled by the warehouse staff.
If you have any problems with this feature please get in touch with our technical support team on 020 3950 7860.