There are several ways to contact us depending on what you need.
By phone we are available at least 5 days a week, standard working hours (9AM to 5 PM)
Response by the phone may not be possible outside of these times.
By Email we try to ensure a response within 1 working day, if it is outside of working hours this may take until the next day.
The support site has a integrated chat, acceptable through this icon in the bottom right:
An AI powered bot also serves this chat if there is no-one available, such as out of working hours, this can provide links to help with the issues you may have.
From here there are 4 options:
For those interested in joining the Selazar platform the sales team is available to provide information about the site or, help walk you through joining the platform.
Phone: 0203 9507 4565
Provides help if you have an issue or inquiry about an invoice you have received or pricing in general.
For any issues with, or queries about how to use, the platform.
Phone: 020 8004 0585
Provides general support for anything not covered by the other categories or if you are unsure who to contact.
Phone: 020 3950 7860
For any issue with orders, such as Tacking issues, damaged good, the wrong goods etc,