Prohibited Items

The following items (or any item similar in description or content) cannot be carried on any service. 

If you need to send any of the items listed below this can done by special request only. 

Please contact customer service for more information.  

Any person sending such an item may be subject to their order being cancelled without notice:

  • Aerosols
  • Air Bags
  • Alcoholic Beverages
  • Ammunition
  • Animals of any form (live or dead)
  • Any item containing petrol (liquid, gas or fumes)
  • Bathroom Suites
  • Batteries
  • Biological Samples
  • Canoes / Kayaks
  • Car Panels
  • Chainsaws
  • Cheques
  • Christmas Crackers
  • Concrete
  • Counterfeit Currency
  • Credit / Debit / Cash Cards
  • Dangerous Goods
  • Documents (Outside the EU)
  • Driving Licences
  • Drugs (including prescription)
  • Engines
  • Filth
  • Fire Extinguishers
  • Fish (live or dead)
  • Food
  • Food Items (Perishable Goods)
  • Fragrances
  • Gardening and Household Tools, unless properly protected
  • Gearboxes
  • Guns
  • Hazardous Goods
  • Human Remains
  • Infectious Substances
  • Items described as "Unknown"
  • Jewellery
  • Juice
  • Kitchen Appliances – White Goods / Coffee Machines / Microwaves
  • Knives
  • Ladders
  • Leather (Landmark)
  • Lighters
  • Lights / Lighting / Lamps / Chandeliers
  • Liquids / Creams / Oils
  • Lottery Tickets
  • Mattresses
  • Meat
  • Medical Equipment
  • Milk Powder (restricted in China)
  • Minerals (Landmark)
  • Mobile Phone with or without Sim to any Residential address in Turkey / Pakistan
  • Money / Cash / Currency
  • Oil
  • Passports
  • Plants
  • Printer Toner
  • Settees
  • Sharp Instruments - e.g. knives, scissors and axes
  • Sinks / Basins
  • Slush Syrup
  • Stamps (unless Franked)
  • Steering Wheels
  • Tobacco and Tobacco Products
  • Toilets
  • Unboxed Furniture
  • Vehicle Bonnets
  • Vehicle Bumpers
  • Vehicle Doors
  • Water
  • Weapons
  • White Goods (Fridges, Ovens, Freezers, Cooker Hoods, etc.)
  • Windows
  • Windscreens

No Protection items

The following items (or any item similar in description or content) can only be carried on a no protection basis 

on any service.

Any person sending such an item does so at their own risk:

  • Amber
  • Antiques
  • Bottles
  • Bulbs
  • Ceramics / Figures / Figurines
  • China / Porcelain
  • Clocks
  • Coffee Machines
  • Computer Monitors / iMacs
  • Crockery / Pots / Pottery
  • Crystal
  • Delicate Items
  • Detergent
  • Diamonds
  • Documents
  • Fiberglass
  • Fish Tanks
  • Fishing Rods
  • Fragile Items (all)
  • Framed Paintings / Photographs
  • Gems or gemstones
  • Glass / Glassware
  • Hampers
  • Lampshades
  • Lenses
  • Marble
  • Microscopes
  • Microwaves
  • Mirrors
  • Ornaments
  • Over Head Projectors / Projectors
  • Packaging / Media Packaging
  • Pewter Figures
  • Picture Frames
  • Posters
  • Precious Metals (Gold / Silver / Platinum etc.)
  • Prints
  • Real Fur
  • Resin
  • Scanners
  • Sewing / Knitting Machines
  • Shower Screens
  • SIM Cards
  • Stoneware
  • Suitcases / Flightcases (not acceptable as packaging)
  • Televisions
  • Tiles
  • Torches
  • Turntables
  • Vases
  • Velux
  • Vermiculite Board
  • Watches


If you have any questions or need further information please contact our customer service team.