Prohibited Items:

The following items (or any item similar in description or content) can not be carried on any service. 

If you need to send any of the items listed below this can done by special request only. Please contact customer service for more information.  

Any person sending such an item may be subject to their order being cancelled without notice:

  • Aerosol
  • Air Bag
  • Alcoholic Beverages
  • Ammunition
  • Animals of any form (alive or dead)
  • Any Item Containing Petrol (Liquid, Gas Or Fumes)
  • Bathroom Suites
  • Batteries
  • Biological Samples
  • Canoes / Kayaks
  • Car Panel
  • Cash, Credit Cards, Debit Cards
  • Chainsaw
  • Cheques
  • Christmas Crackers
  • Concrete
  • Counterfeit Currency
  • Credit/Debit/Cash Cards
  • Dangerous Goods
  • Documents (Outside The EU)
  • Driving Licence
  • Drugs (including prescription)
  • Engines
  • Filth
  • Fire Extinguisher
  • Fish (live or dead)
  • Food
  • Food Items (Perishable Goods)
  • Fragrance
  • Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
  • Gearbox
  • Gun
  • Hazardous Goods
  • Human Remains
  • Infectious substances
  • Item Described As "Unknown"
  • Jewellery
  • Juice
  • Kitchen Appliances – White Goods/Coffee Machines/Microwaves
  • Knives
  • Ladders
  • Leather (Landmark)
  • Lighter
  • Lights/Lighting/Lamps/Chandeliers
  • Liquids/Creams/Oils
  • Lottery Tickets
  • Mattresses
  • Meat
  • Medical Equipment
  • Milk Powder (restricted in China)
  • Minerals (Landmark)
  • Mobile Phone with or without Sim to any Residential address in Turkey/Pakistan
  • Money/Cash/Currency
  • Oil
  • Passport
  • Plant
  • Printer Toner
  • Settee
  • Sharp Instruments - E.G. Knives Scissors And Axes.
  • Sinks/Basins
  • Slush Syrup
  • Stamps (unless Franked)
  • Steering Wheel
  • Tobacco And Tobacco Products
  • Toilets
  • Unboxed Furniture
  • Vehicle Bonnet
  • Vehicle Bumper
  • Vehicle Door
  • Water
  • Weapons
  • White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
  • Window
  • Windscreen

No Protection items:

The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.

Any person sending such an item does so at their own risk:

  • Amber
  • Antique
  • Bottles
  • Bulbs
  • Ceramics/Figures/Figurines
  • China/Porcelain
  • Clock
  • Coffee Machines
  • Computer Monitor/Imac
  • Crockery/Pots/Pottery
  • Crystal
  • Delicate Items
  • Detergent
  • Diamonds
  • Documents
  • Fiberglass
  • Fish Tank
  • Fishing Rods
  • Fragile Items (all)
  • Framed Painting/Photograph
  • Gems or gemstones
  • Glass/Glassware
  • Hamper
  • Lampshades
  • Lenses
  • Marble
  • Microscope
  • Microwave
  • Mirror
  • Ornament
  • Over Head Projector
  • Packaging/Media Packaging
  • Pewter Figures
  • Picture Frames
  • Poster
  • Precious Metals (Gold/Silver/Platinum Etc.)
  • Print
  • Projector
  • Real Fur
  • Resin
  • Scanner
  • Sewing/Knitting Machine
  • Shower Screen
  • SIM Cards
  • Stoneware
  • Suitcases/ Flightcases (Not acceptable as packaging)
  • Television
  • Tiles
  • Torches
  • Turntables
  • Vase
  • Velux
  • Vermiculite Board
  • Watch