How to select your preferred couriers

How to select your preferred couriers

We have a range of courier options available to you.

To change Courier preferences, select the "Preferences" tab from the sidebar.



 

Global Preferences

Global preferences do not refer to a location, these options apply generally to your Selazar account.



Simply tick each checkbox for the courier(s) services required.



 

Regional Preferences

Regional courier preferences allow you to select the delivery options of shipping methods you want to use.


Under your regional preferences, you will see three locations:


    UK - choose from 24 Hour, 24 Hour Pre-10:30, 24 Hour Pre-noon, 48 Hour, 72 Hour or 3-5 Days


    EU - choose from 24 Hour, 48 Hour, 72 Hour or 3-5 Days


    Rest of World - choose from 1-2 Days, 2-3 Days, 3-5 Days or 5-10 Days


Simply select your preferred options using the check boxes.  Each option is courier dependent, so you can choose to ship 24 Hour with one courier, and 72 Hour with another.



Please note, shipping at high speeds, i.e., 24 Hour to the Rest of the World can be expensive.  We would recommend only selecting long times such as 72 Hour or 3-5 to keep costs down.


Rejected Orders

If an order cannot be fulfilled by under the options selected, it will be rejected.



For example, if only 3-5 days is selected for international shipping and order with "24 Hour" is uploaded, it will fail to process.  To resolve this, the preferences will need to be adjusted to match the delivery requirements.


Customs clearance

Please ensure that inventory and product information are accurate and up to date to ensure successful customs clearance.


Couriers require certain information about parcels, for example the commodity code that the products use.  Further information on commodity codes can be found on Gov.uk, here.

 

If further information is required on courier preferences, or customs clearance, please email our customer service team.