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Before we begin
It is important to be aware that one consignment upload should represent either one pallet or one consignment box.
Use Send Single Product if your consignment contains one product
Use Send Mixed Products if your consignment contains multiple products
With both, choose whether the stock will be on a pallet, or in a consignment box.
Ready to go
The first step in the process is uploading your stock consignment onto the platform using the single product form or mixed product CSV upload. For full step by step instructions on how to complete this, you can view our support article here.
Once your consignment has been successfully uploaded, you can then download, print and apply your labels.
Un-labelled or incorrectly labelled stock may incur additional processing costs.
Consignment label to single pallet or single consignment box (Required)
Stock box labels to stock boxes (non-GTIN labelled boxes)
Product labels to products (non-EAN labelled products)
Book it in
Once your stock is correctly prepared, please notify us at least 1 working day in advance with your requested date for delivery, time, dimensions, weight and quantity of your stock. We will provide you with a booking reference and arrange a delivery slot at the warehouse.
If you do not have a booking reference or have not notified us in advance the delivery may be rejected.
To book a delivery, please email firstname.lastname@example.org or call 020 3950 7860.
Arrange collection or self-ship
We can arrange collection of your stock or you can self-ship. If you would like us to arrange for a collection, just let us know when you are obtaining your booking reference.
All deliveries, including self-shipped must have a booking reference to ensure access to site is granted on arrival.
If you are self-shipping, please send your stock to:
Centrovell Trading Estate
Once your stock arrives at our warehouse we aim to get it checked in within 48hrs, subject to volumes of stock being processed at the warehouse. More information on the warehouse inbound stock process can be found here.
All pallets should be in good condition with 4-way fork lift access, and should not exceed:
- (L)1200mm x (W)1000mm x (H)1000mm