How to contact us; Get in touch

How to contact us?

You can contact us by phone, email or through our integrated chat function.

By phone




Our lines are open Monday to Friday between the hours of 9 pm to 5 pm.  Outside of these hours, it may not be possible for us to take your call. 


By email




Alternatively, you can email us anytime and we aim to respond within 1 working day.  If you email outside of working hours, it may be the next day before we can get back to you.


Messenger Chat




Our support site has a integrated messenger chat, accessible by clicking the messenger icon.

This bot powered messenger can provide you with links to issues you may have outside of working hours.


Who do I contact?

From here, there are 5 options:

Sales

Interested in joining the Selazar platform?  Why not contact our sales team for a demonstration or to get started.

Email: sales@selazar.com

Phone: 0203 9507 4565                                                        


Billing

Contact our billing team if you have an enquiry about an invoice or for further information on pricing.

Email: billing@selazar.com

Phone: 020 3950 7860


Technical Support

If you have any issues with or queries about how to use the platform contact our technical support team.

Email: technical.support@selazar.com

Phone: 020 8004 0585


Customer Service

Already using Selazar?  Our customer service team is ready to help you with general queries and advice.

Email: customer.service@selazar.com

Phone: 020 3950 7860


Any problems?

If you experience a problem with an order such as tracking issues, damaged goods, incorrect goods etc. 

Email: issues@selazar.com